Shipping Policy

Shipping Policy for Chronomo

Thank you for shopping at Enra. Please review our shipping terms and conditions below.

Processing Time

Orders are processed within 1-3 business days from the time they are placed. This includes order verification, quality checks, and packaging. During high order volume periods, processing times may be extended. Should there be any significant delays, we will notify you via email or telephone.

Shipping Time

Shipping time refers to the duration it takes for items to be dispatched from our fulfillment center to your delivery address.

• Standard Delivery: 7-15 business days
• Expedited Delivery: 3-7 business days

Shipping Rates & Delivery Estimates

• Australia, Canada, US, Rest of the World
  • Free Shipping: For orders of $50.00 and above
  • Standard Delivery: $10.00 for orders under $50.00
  • Expedited Delivery: $20.00 for all orders

Please note that delivery delays may occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking number(s). Tracking information will be available within 24 hours.

Damages

Chronomo is not responsible for any damage or loss incurred during shipping. If your order arrives damaged, please contact the carrier to file a claim. Retain all packaging materials and damaged items for the claim process.

Contact Us
Store name: Enra
Store Mail: [email protected]
Store Phone: +1 934-249-1090
Store Location:96 Orchard St, New York, NY 10002, United States